Shipping options
We ship to the United States. Choose your shipping speed at checkout:
- Free Standard Shipping: $0, arrives in about 7–15 business days.
- Express Shipping: $9.99, arrives in about 5–8 business days.
Orders are usually processed within 1–3 business days before they ship. If you're buying a gift, we recommend ordering early.
30-day money-back guarantee
If you don't love your CloudWarmth slippers, contact us within 30 days of delivery and we'll help you return them for a full refund.
1-year warranty
If a slipper stops heating within one year of delivery, contact us and we'll replace it.
How to start a return or warranty claim
Reach out through our contact page with your order number and a short description of the issue. We'll reply with next steps.